# Shop Manager - Dingle

**Company:** BoyleSports
**Department:** Retail
**Role:** Shop Manager
**Location:** Dingle
**Employment type:** Full-time

**Job Title: Shop Manager**

Dept: Retail

Reports to: Regional Manager

**Location: Dingle**

**Who we are**

BOYLE Sports is an international sports betting and gaming company, with an extensive online business and retail portfolio. Founded by John Boyle in 1982, the Irish family-owned firm has grown to become Ireland’s largest and most successful independently owned bookmaker and has over 390 shops across Ireland and the UK.

**The Role**

We are looking for a passionate, customer focused and performance driven Shop Manager to lead our dynamic team and ensure the smooth and successful daily operation of our shop. As a Shop manager you will be the driving force for the team, delivering outstanding customer service and a warm welcoming environment.

**Key responsibilities**

· Oversee the daily operations ensuring compliance with all regulatory requirements

· Delivering the best service and customer standards, extending that personal touch from instore to online

· Assess, mentor and develop the team to meet performance expectations and to reach their full potential

· Promote offers and products to maximise revenue opportunities

**What we are looking for**

· Previous Management experience, ideally within the betting industry

· A passion for engaging with customers and delivering an exceptional experience

· **Detail Orientated –** ensuring compliance and consistency across all tasks and processes

· **Relationship builder –** listens actively whilst being skilled in managing team dynamics and diverse personalities

· **Professional maturity** - demonstrate composure, perspective and sound judgement, particularly when navigating challenging situations

· **Excellent communicator** - ability to understand and resolve complex issues and communicate them clearly and effectively to your team and our customers.

· **Natural leader** – encourages an open and positive work environment, inspiring and motivating the team

· **Ambitious** – desire to continually develop and progress

· **Confident** – leading by example with a professional approach

· **Quick thinking –** fast to respond in an ever-changing environment

If you are ready for your next step in Retail Management in a fast dynamic innovative environment, we would like to hear from you.

_This position is no longer accepting applications._